Privacy Policy

1. Introduction

OVAccess (hereinafter referred to as “We”, “Our Service”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes what data we collect, how we use it, with whom we share it, and what rights you have.

2. Acceptance of the Privacy Policy

By using our service, including registering and accessing the website, you agree to the terms of this Privacy Policy. Please read it carefully to understand how we process your personal information.

3. Types of Collected Information and Purposes of Processing

We may collect the following information:

  • Contact information: name, surname, date of birth, residential address, email, phone number;
  • Documents: passport or ID card with a photo;
  • Information about bets and transactions;
  • Communication with our support team;
  • IP address, geolocation, device and browser type;
  • Subscription to newsletters and marketing notifications.

The data is used for:

  • providing our services;
  • fulfilling legal obligations (e.g., AML);
  • improving the functionality of the service;
  • fraud prevention;
  • marketing purposes.

4. Opening a Direct Bookmaker Account

When you open a Direct Bookmaker Account through our service, you agree to:

  • read and accept the Bookmaker’s Terms and Conditions;
  • take full responsibility for your bets and their potential consequences;
  • acknowledge the risk of account suspension by the Bookmaker;
  • assume personal responsibility for using any betting software on such Direct Accounts.

5. Data Sharing and Disclosure

We may share your data with:

  • our partners and service providers (e.g., payment systems);
  • law enforcement or regulatory authorities upon legal request;
  • in cases of suspected fraud or match-fixing;
  • in the event of merger, sale, or corporate reorganization;
  • third parties — only with your consent.

6. Cookies

We use cookies to enhance user experience. Third-party cookies (e.g., Google Analytics) may also be used. You may disable JavaScript in your browser, but this may restrict access to some site features.

7. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

8. Contests and Surveys

Participation in contests or surveys on the site is voluntary. We may request additional personal information for this purpose.

9. Data Retention

We retain your data as long as necessary to provide services and comply with legal obligations (including AML regulations). After account closure, data may be retained in accordance with legal requirements.

10. Data Security

We apply standard security measures, including SSL encryption. However, we cannot guarantee absolute security of data storage and transmission.

11. Your Rights

You have the right to:

  • modify incomplete or outdated data;
  • withdraw consent to data processing;
  • opt-out of marketing communications;
  • request deletion of your data (where applicable).

12. Changes to the Privacy Policy

We may update this policy from time to time. In case of significant changes, we will notify you via email or on-site notification. We recommend checking this page regularly to stay informed.

If you have any questions, please contact us at: [email protected]